JETLASERS offer a refund (deducting the for most items within 7 days of receipt of shipment. You can use this page to learn about our refund policies. Most items sold on JETLASERS.ORG follow our general returns policies, but some products have different policies or requirements associated with them.
Requirements for Refund
- Items must be in new condition
- Items must be returned with all original packaging and accessories
- Items must be returned with the original serial number
- Refund Policy
- Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
- Once your return is received and inspected by JETLASERS (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
- You will need to return your defective unit at no charge to you. If you do not return the unit within 90 days of receipt, you may get charged the original amount you paid for the item. If you choose to get a full refund and purchase a new item that has a shipping cost, you will need to pay for that shipping cost.
- Failure to report the damaged device including substantial marks and scratches on the housing will result in a rejection of the refund. If the refund is to be issued, the amount of the repair fee is based on the costs involved in getting the device either fixed or refurbished. Please note that we will issue a refund within 7 days of receiving your returned item/s.
- For wire transfer payments, you might receive the refund from our business PAYPAL account. EVEN IF we dont accept payment from Paypal, we can issue refund from Paypal for efficiency.
How Refunds Are Issued
Most refunds are issued based on the payment method used at the time of purchase.
If you do not return the unit within 90 days of receipt, you may get charged the original amount you paid for the item. If you choose to get a full refund and purchase a new item that has a shipping cost, you will need to pay for that shipping cost.
If you want to use your refund without waiting for your return to process, you can select the instant refund option, if it's available. Instant refunds are either refunded to your credit card or issued as an Amazon.com Gift Card balance, depending on the instant refund type you selected. You will still need to return your items within 30 days.
|
Payment Method |
Refund Method |
Refund Time (After Return Is Received) |
|
Credit Card |
Instant Refund to Credit Card |
Returns are processed within 3 business days of receiving your return. We'll send you an email confirmation when your refund has been issued. |
|
Paypal |
Instant Refund to Paypal |
Returns are processed within 3 business days of receiving your return. We'll send you an email confirmation when your refund has been issued. |
|
Western Union / Bank transfer |
Refund to Bank or via Paypal |
Returns are processed within 3 business days of receiving your return. We'll send you an email confirmation when your refund has been issued. |
Note: Your refund request will be processed instantly. However, it may take up to 7 business days for it to display on your credit card statement.
Returns Policies
For returns of most items within 15 days of receipt of shipment, we will cover the shipping fee. Be sure you've described the defect, damage, or error and include that in the returned package. If the original packaging is still available, return the item in that packaging. To help avoid problems with the pickup, remove any previously used shipping labels that are still on the box.